Bk9991 treats the protection of your personal data as its top priority. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it safe.
A quick overview of the key points in bk9991's privacy policy
We only collect information that is genuinely necessary to provide our services. No unnecessary data is gathered, and the reason for collection is always made clear.
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — bank-level security that is virtually impossible for hackers to break.
Bk9991 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services and for identity verification.
You can view, correct, or request deletion of your data at any time. Full control over your information always remains with you.
This policy explains in detail which cookies we use, why we use them, and how to disable them. You have the option to manage cookies according to your own preferences.
Bk9991's servers and data storage systems are regularly audited by independent security experts to ensure your information is always protected to the highest standard.
Bk9991 (referred to as "we", "us", or "the platform") is an online gaming service provider built specifically for players in Bangladesh. We believe you should have full control over your personal information.
This privacy policy ("Policy") applies to all users of the bk9991.net website and its mobile application. By accessing the platform or creating an account, you consent to the data collection and usage practices described in this policy.
Our privacy policy is always written in plain, straightforward language so you can easily understand exactly what is done with your data. We prefer to speak to you directly rather than hide behind complex legal language.
Bk9991 collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.
Directly Provided Information:
Automatically Collected Information:
Bk9991 is fully transparent about how collected data is used. The list below clearly explains what information is used and for what purpose.
| Type of Information | Purpose of Use | Category |
|---|---|---|
| Name & Identity Document | Account Verification & KYC Process | Mandatory |
| Mobile Number | Login Verification & Critical Notifications | Mandatory |
| Payment Information | Deposit & Withdrawal Processing | Mandatory |
| Gaming History | Responsible Gaming Monitoring & Service Improvement | Functional |
| Device & IP Information | Fraud Detection & Security | Functional |
| Browsing Behaviour | Personalising Your Platform Experience | Optional |
| Communication History | Customer Service Improvement | Optional |
We never use your data for advertising purposes. If you receive promotional messages, you will always have the option to unsubscribe at any time.
Bk9991 protects your data with multiple layers of security. Our servers operate to the highest industry standards and undergo regular security audits.
Our Security Measures:
Bk9991 never sells your data. In certain situations, limited information may be shared with trusted partners solely to deliver our services.
When Your Information May Be Shared:
Outside of the cases listed above, your data is not shared with any third party. All our partners operate under strict confidentiality agreements.
Cookies are small text files stored in your browser. bk9991 uses cookies to enhance your experience and keep the platform running smoothly.
Types of cookies we use:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some platform features.
As a bk9991 user, you have several important rights over your own data. We fully respect these rights and aim to fulfill any request within 30 business days.
Bk9991 is an adults-only gaming platform. We do not knowingly collect information from anyone under 18. Age verification is mandatory during registration.
If we are informed or become aware that a minor has registered an account, that account will be closed immediately and all associated data will be permanently deleted.
Parents are advised to monitor their children's device and internet usage. If you have any concerns, please contact our support team immediately.
Bk9991 does not retain your data any longer than necessary. How long information is kept depends on its type and applicable legal requirements.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Requirement |
| Financial Transactions | 7 Years | Legal Requirement |
| Gaming History | 3 Years | Functional |
| Support Chat Logs | 2 Years | Functional |
| Cookies & Session Data | Up to 30 Days | Optional |
| Marketing Preferences | Until consent is withdrawn | Optional |
Once the retention period expires, your data is automatically deleted securely or anonymised so that you can no longer be identified.
Bk9991 reserves the right to update this privacy policy as needed. Changes may occur due to business updates, new services, or legal requirements.
For any significant changes, we will notify you through the following means:
Continuing to use the platform after changes take effect means you accept the updated policy. If you do not agree with the new policy, you may request to close your account.
If you have any questions, concerns, or complaints about this privacy policy, our dedicated privacy team is always ready to help.
We take every complaint seriously and aim to resolve it within 30 business days. If a matter requires more time, we will keep you informed throughout the process.
This policy is written in English. In the event of any dispute or ambiguity, the English version shall be considered definitive.